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Email migration to Microsoft Outlook app on mobile email for smartphone user.

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How to choose the right Windows 10 preview and update channels

Individual users and IT administrators alike are confused by the options Microsoft offers for Windows 10 Insider Previews and updates. Here’s help choosing the best method of testing and updating Windows 10 for yourself or your...

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How to work across time zones in Outlook

If you work with people in distant cities, keeping time zones in sync can be a challenge, as can keeping track of other countries’ holidays. But some versions of Microsoft Outlook can help.

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Microsoft wants Windows 10 servicing calendars? Here are two more

Microsoft's "Windows servicing calendars" are designed to help companies keep track of several product lines so IT shops can prep and deploy each year's updates. But they don't have to be set in stone.

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Microsoft's Windows 10 servicing calendar: a showcase for contradictions

The latest calendar concept details when different parts of the Windows 10 upgrade process take place, how each successive refresh syncs with other versions, and how disparate parts of the product line like Windows and...

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PowerPoint 2016 and 2019 cheat sheet: Ribbon quick reference

Our visual guide helps you find the most useful commands on the Ribbon in PowerPoint 2016 and 2019 for Windows, along with keyboard shortcuts for performing each action.

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VC money flows to collaboration start-ups as remote work booms

Collaboration software, which one analyst said was a “white-hot category pre-COVID” for investors, is “now hitting the stratosphere.”

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Microsoft revamps Windows Insider release vernacular

For Windows Insider's build tracks, Slow Ring and Fast Ring are now out; Dev, Beta and Channel are in.

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Odds are we'll all soon move to Desktop-as-a-Service

I still love my standalone desktops. But with the coronavirus pandemic forcing more people to work from home, it's becoming clear, we're doing a lousy job of protecting our PCs. The only real answer: Desktop-as-a-Service (DaaS).

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Microsoft ousts Office 365, crowns Microsoft 365 new monarch

For Microsoft, it's a case of out with the old, in with the new. For users, it's a recipe for confusion.

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14 technology winners and losers, post-COVID-19

The coronavirus crisis has shaken up business as usual, with some IT strategies and tools rising to the occasion and others in line for a rethink or tough recovery post-pandemic.

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COVID-19 crisis accelerates rise of virtual call centers

Call center operations have increasingly gone remote, but the pandemic has accelerated the WFH CX support trend, as IT leaders at T-Mobile and American Express attest.

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3 big SaaS challenges for IT

As enterprises continue the inexorable move from on-premises to cloud applications, make sure your organization meets these three challenges head-on.

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Q&A: Box CEO Aaron Levie looks at the future of remote work

Once a company focused on cloud-based file-sharing, Box now offers features to support remote productivity and teamwork. CEO Aaron Levie talks about his company's evolution – and how the workplace continues to change.

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Windows 10X: Train wreck in slow motion – or the future of Windows?

Microsoft hasn't said much about Windows 10X – and what it has spelled out so far leaves the company's plans unclear. Is 10X the next version of Windows 10? Or a dead end?

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What's next for Windows 10?

The rest of the year is likely to be busy for Microsoft, which plans to retire four different versions of Windows 10, re-release a fifth this fall and put the finishing touches on next year's big refresh.

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Google Docs vs. Microsoft Word: Which works better for business?

Has Google Docs caught up to Microsoft Word as an enterprise productivity application? We compare the two word processors to see which wins in today's online environment.

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How to have Teams meetings with people outside your organization

Microsoft Teams was designed for collaboration with colleagues in your own company, but that makes it harder to meet with other people.

collaboration / strategy / teamwork / transformation

Rethinking collaboration: 6 vendors offer new paths to remote work

With the need for efficient collaboration tools exploding in recent months, a variety of companies hope to refine how those tools work and what they can do. We look at six now pushing the envelope.

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