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Inside the biometrics of those post-Brexit blue passports

The Entrust founder behind the UK's original e-passport and his successor at Gemalto discuss developments in passport security

How Dynatrace is instrumental to the Royal Caribbean customer journey

The innovative cruise company is using Dynatrace monitoring tools to tweak and finesse its online customer journeys

National Express extends Qlik analytics to optimise bus routes

The UK coach company has expanded its use of Qlik analytics to enable its bus business to optimise routes, saving the company money on its fleet in the meantime

Leicester Tigers recruit ThinkMarble to tackle GDPR compliance

The Premiership Rugby club worked with the information security firm to clean up its data collection practices

Gym Group rolls out Workday to boost growth with agility and analytics

The budget fitness club chain has ambitious expansion plans that needed integrated HR and finance systems that could quickly adapt

Heathrow Airport aims to roll out facial biometrics by summer 2019

The airport is planning a full rollout of facial biometrics, from bag drop to boarding, by summer 2019

How Virgin Trains is tackling delay compensation fraud using ServiceNow

The train company is starting to use the data flowing through its ServiceNow system to tackle delay compensation claims and cut down on fraud

Why Lufthansa Group is opening up its APIs

The German airline group is expanding on a new API strategy with the addition of direct bookings

How the New York MTA learned from TfL to move on from the MetroCard

The New York subway is finally moving on from the magnetic-strip MetroCard, and the London Underground's contactless system is proving the 'blueprint' for the new technology

How Anaplan helped Thomas Cook align ecommerce and retail forecasts

The SaaS vendor’s technology is helping the travel agent transition to the digital age

How TfL is using predictive analytics to keep the Underground moving

Data scientists are analysing failures on trains and infrastructure to support predictive maintenance

Virgin Holidays turns to AI for email marketing subject lines

The holidaymaker turned to a UK startup to use AI for its email subject lines, seeing multi-million pounds in revenue growth as a result

EasyJet looks to avoid disruption with AppDynamics adoption

The popular airline is using AppDynamics to spot and avoid service issues for customers looking to book and check in to flights using its website and mobile apps

Dubai Airport turns to real-time data in drive to be world's "biggest and best" airport

The world's busiest international airport is turning to sensors and real time data analytics to manage queuing times through security, baggage wait times and even toilet usage

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