From Broken to Boundless – Why to put ITSM in the cloud

When it comes to IT service evolution, it can be difficult for businesses to see the potential of a new approach. Even when business leaders acknowledge that old on-premises systems are impeding progress, the years of time spent with these tools and the costs associated with them can cause tunnel vision and prohibit businesses from taking the right steps forward. This white paper looks at seven steps businesses can take to ditch their outdated on-premise ITSM tools and embrace the cloud.