Optimizing Your Network For Work From Anywhere [with AppNeta]

Webcast Date: Tuesday, April 20, 2021 at 1:00 PM Eastern Daylight Time

According to AppNeta's 2021 Work From Anywhere Outlook Report, a study of 1,000 U.S.-based knowledge workers who rely on the Internet to do their jobs, nearly 80% state that their preferred work environment long-term would include an element of remote work. Further, nearly three-quarters would be interested in their employer adopting a “work from anywhere” approach, allowing them the freedom to pick and choose where they set up work each day.

This broader trend of decentralization creates new challenges for already strapped IT teams. In a “work from anywhere” environment, employee expectations are high, with those surveyed expecting support from the IT team with everything from the critical applications they use (53%), Internet connectivity issues (37%), hardware (35%) and in learning any new tools (35%).

At the same time, nearly 30% of employees anticipate a response from IT within the hour of them reaching out with a tech-related issue.

We’ll discuss how IT teams can adapt strategies to improve their response time and speed up mean time to resolution in a work-from-anywhere world.