Mind the Gap on Your DX Journey

Digital transformation (DX) is the process by which enterprise adapt or drive disruption changes in their operations, customers and markets. To scale efficiently and effectively, companies must reengineer content-centric business processes. A well-funded digital transformation program can increase security, reduce costs, drive employee productivity while also improving customer experiences. This IDC infobrief examines the benefits of digitising and automating content-centric workflows and how it improves digital experiences.