Banking on the Platform Economy


Banking and other financial services are experiencing unprecedented rapid change. Digitalisation has been central to banking since the introduction of ATMs in the late 1960s. However, digital technologies have now reached a level of sophistication and ubiquity where they drive major

disruptions in fundamental market definitions, operations, and business models. This white paper explores the benefits that banking businesses can realise by utilising platform business models and discusses the future of platforms in banking.