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Analyst Webinar: How Mid-Size Contact Centers are Adopting Cloud for CX Transformation

Join this Genesys webcast to learn how mid-size contact centers transformed customer and agent experiences by moving to a cloud contact center tailored to meet the unique needs and preferences of their business, including: security, control, functionality and speed.

Technology Insights: How AI is Driving a New Era in Customer Engagement

Join Genesys’ Charlie Godfrey, Global Solution Services Director, Guillaume Calot, Global Director of Solution Strategy and Dan Miller, Lead Analyst & Founder of Opus Research to discuss the importance of leveraging AI in your customer services and sales strategy.