Resource Library

Access the latest white papers, research, webcasts, case studies and more covering a wide range of topics like Mobile, Cloud and Data Analytics.

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eBook | Presented by Basis Technologies

A Practical Guide to DevOps for SAP

In today’s digital economy, enterprise applications – including SAP – must have the agility to adapt and keep pace with the needs of the business. Find out how adopting DevOps for SAP can help your organization deliver fast, frequent SAP change and how automation can get you there with high confidence and low risk.

eBook | Presented by Basis Technologies

How to Get Started with DevOps for SAP

Research shows that organizations with a mature DevOps and CI/CD approach benefit from up to 208x more frequent code deployments and a change failure rate that’s seven times lower than with conventional approaches. What’s not as widely known is that a DevOps approach can also help companies deploy SAP innovation more quickly and with lower risk. Find out how to get started with DevOps for SAP today.

eBook | Presented by inContact, Inc.

How to Use the Power of Emotion to Create Superior Customer Experience

Great customer service and customer experience go hand in hand.

eBook | Presented by inContact, Inc.

Build Your Case for a Proactive Contact Center

No other technology improves KPIs quite like analytics. Learn why in our new eBook.

eBook | Presented by JAMF Software

Address Remote Learning Needs Today and Care for Tomorrow

At an individual, school, district, state and global level, how education is taught and consumed is changing.

eBook | Presented by JAMF Software

Flattening the Distance Learning Curve with a 1-to-1 iPad Program

The COVID-19 pandemic brought renewed attention to 1-to-1 mobile device programs as technology-enabled distance learning became the solution to a global education problem.

eBook | Presented by Flexera Software

Flexera’s Practical Guide to IT Visibility

As we move into the digital enterprise, we encounter a tech landscape that is both complex and dynamic, with thousands of applications and services scattered across hundreds of providers.

eBook | Presented by JAMF Software

How to Deliver Telehealth in Healthcare

In the wake of the COVID-19 pandemic, clinics, doctors, nurses and patients are searching for new and better ways of delivering and receiving care.

eBook | Presented by CBTS

Network security purpose-built for SD-WAN environments

As business leaders continue to modernize and embrace the cloud for everything from IT services to operations and communications, software-defined wide area networks (SD-WAN) have been increasingly implemented to deliver network consistency, high bandwidth, and easy access to cloud-based applications for users no matter their location.

eBook | Presented by inContact, Inc.

The Ultimate Guide to Social Customer Service

Social media has re-defined the rules of customer service and engagement.

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