Alan C. Pawlak, 2014 Honoree

Title
Head of client services
Employer
Aetna
Location
Hartford, Conn.
How many times have you had to reinvent yourself in your career?
I have completely changed my career four distinct times over the past 25 years, beginning as a healthcare specialist, then moving to technology infrastructure, then IT security, and finally becoming a technology transformation leader, where I drive technology and direct resources from a financial, security and business perspective.
A recent example of your leadership style:
I believe in 'leading from the side,' empowering my staff to make important decisions. I recently tasked an engineer to design an integrated collaboration solution, advocate for it directly at the executive level, and drive the necessary cultural change. He is now recognized as a company leader in those areas.
Skills you'll hire for this year:
We are training employees currently in stovepiped engineering roles to take on broader integration work.

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