Paige Francis, 2014 Honoree

Fairfield University
Fairfield, Conn.
New titles in your IT organization:
We added an application integration specialist, rebranded our identity and directory service administrator and created a new position of training specialist.
Boldest IT prediction:
I'm still waiting for my debit card to be somehow implanted into my wrist.
How do you evaluate emerging technologies?
I involve every level/layer of user to vet the technology. How will this impact the student? How will this impact our registrar? How will this impact the HR department? How will this impact faculty?
To what extent do you embed IT workers in business units?
We have a technical analyst assigned to support departments, our academic support specialist resides in a classroom building, we physically moved our help desk to be more accessible to our users -- we are proud of our presence.
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