Mark Settle, 2013 Honoree

BMC Software
How are you turning your IT department into a services organization?
By establishing a service catalog and expressing all operational performance metrics through the catalog.
A recent great deal from a vendor:
BMC established a joint Go-To-Market alliance with Airwatch, a mobile device management vendor, and they are working closely with us in implementing their solution throughout BMC.
Your relationship with a key business leader:
I meet with the leader of our fastest-growing business unit on a quarterly basis and more frequently if needed. If I am getting conflicting signals about his investment priorities from various members of his management team, I can always turn to him as a referee.
A career highlight:
I had P&L responsibility early in my career leading a small business unit within an aerospace systems integration company. I received a practical business education through that early P&L experience, and it has benefited me ever since.
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