Mark Settle, 2013 Honoree

- Title
- CIO
- Employer
- BMC Software
- Location
- Houston,
- How are you turning your IT department into a services organization?
- By establishing a service catalog and expressing all operational performance metrics through the catalog.
- A recent great deal from a vendor:
- BMC established a joint Go-To-Market alliance with Airwatch, a mobile device management vendor, and they are working closely with us in implementing their solution throughout BMC.
- Your relationship with a key business leader:
- I meet with the leader of our fastest-growing business unit on a quarterly basis and more frequently if needed. If I am getting conflicting signals about his investment priorities from various members of his management team, I can always turn to him as a referee.
- A career highlight:
- I had P&L responsibility early in my career leading a small business unit within an aerospace systems integration company. I received a practical business education through that early P&L experience, and it has benefited me ever since.