Tarun Pandey, 2013 Honoree

Vice president, IT
Aditya Birla Financial Services Group
Mumbai, Maharashtra, India
Characteristic most important in an IT hire:
A willingness to learn, unlearn and relearn.
How are you turning your IT department into a services organization?
Our prime focus is on enabling strong governance, a service delivery framework, processes and a service-oriented attitude. My team is continually undergoing regular soft-skill and technical trainings. We are also creating complete, consolidated single services dashboard consisting of strategic and operational dashboards across various businesses to gain complete visibility.
Boldest IT prediction:
As IT becomes all-pervasive, consumer privacy will cease to exist.
How do you evaluate emerging technologies?
Emerging technologies should fulfill at least two of these criteria: Total cost of ownership and operations; sustainability and evolutionary road map; future fit with business needs.
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