Michael Fergang, 2013 Honoree
- Title
- Vice president, CIO
- Employer
- The Grange Mutual Casualty Group
- Location
- Columbus, Ohio
- Characteristic most important in an IT hire:
- Someone who is passionate about our business is critical. The most successful projects were completed by associates energized more by the business than developing the technology to support it.
- A recent innovative staff idea:
- The development and deployment of policy-level alerts to our agency partners via an email subscription service. Policy activity triggers a notice to the individual subscriber, which allows them to take action before the policyholder is aware of an event. Today, more than 3 million alerts are sent to 90% of agencies that voluntarily subscribe to this service.