Robin H. Beck, 2013 Honoree

- Title
- Vice president, information systems and computing
- Employer
- University of Pennsylvania
- Location
- Philadelphia,
- Characteristic most important in an IT hire:
- 'Cultural fit' determines employee success. Technical expertise is a baseline; we can teach certain skills and behaviors. A job candidate needs to share our values to work successfully within our organization.
- How are you turning your IT department into a services organization?
- The latest step has been to develop a Web-based service catalog so that we don't think of ourselves in terms of technologies or organizational units nor present ourselves in technological 'silos' to our client.
- How do you evaluate emerging technologies?
- We established a regular working team of senior cross-discipline technologists charged with researching emerging technologies and recommending future direction and alignment of strategic direction.