Judith L. Batenburg, 2013 Honoree
- Title
- Vice president, IT infrastructure and operations
- Employer
- Starz Entertainment
- Location
- Englewood, Colo.
- Characteristic most important in an IT hire:
- Curiosity. We want team members who are curious about the business, about the environment, and are thinking about new and creative ways of serving the customer. When something does go wrong, we want people who not only fix the problem, but also ask, 'Why did that happen?'
- Quick ROI project:
- We engaged a services provider to managed our skyrocketing mobile costs. Within seven months, we reduced our mobile costs by 25%. They don't charge us for this service, so we are on track to save about $120,000 with no financial investment on our part.
- How are you building an IT department for the future?
- We are focusing on a consultative, proactive, customer-centric environment. We have created new positions aimed at anticipating and responding to customer needs. Read the full profile