Linda Zafonte, 2012 Honoree

NYS Insurance Fund
Albany, N.Y.
New titles added to your IT organization?
We have added project management titles and business analyst titles to better support project delivery and governance. Previously, we didn't have these roles, yet they are essential to helping us execute and measure our long-term plans and strategies.
Quick ROI project:
Expanding our document control center for claims forms and documents. This eliminated manual processes and supported electronic transmission of forms, reducing costs.
What's your boldest IT prediction?
As tablets continue to gain momentum, they will enable personal 'my cloud' experiences that expand social interactions.
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