Joe Touey, 2012 Honoree
- Title
- Senior vice president, North America Pharmaceuticals, IT
- Employer
- GlaxoSmithKline
- Location
- Philadelphia,
- How do current IT projects reflect your CEO's top priorities?
- Core to our strategy in the U.S. is delivering customer value. We are transforming to align with changes to the overall healthcare marketplace. IT is on the leading edge of this transformation, working jointly with our commercial business to create CRM solutions. We are reducing complexity by decommissioning more than 30 legacy software versions, infrastructure components and operational processes, and making improvements to resource allocations by deploying more effective technologies, all of which enables our sales force to more effectively meet the needs of customers.
- What characteristic is most important to you in an IT hire?
- Agility, the ability to learn new domains extremely rapidly.