Galen M. Metz, 2012 Honoree
- Title
- Recently retired
- Employer
- (Former CIO, Group Health Cooperative of South Central Wisconsin)
- Location
- Madison, Wis.
- What characteristic is most important to you in an IT hire?
- Cultural match. We are a midsize, nimble company - our IT staffers may wear many hats. This culture is very different from a large, highly-specialized organization. Our hiring process has become more rigorous to ensure cultural fit and 'getting the right people on the bus.'
- An innovative staff idea:
- I served as executive sponsor for our cost initiative, identifying and delivering savings in outside medical costs, without sacrificing quality. Using data analytics, the staff discovered 98 emergency room patients with six or more visits in a year, enabling the organization to save $481,000 in billed charges via outreach and education.