Joshua R. Jewett, 2012 Honoree
- Title
- Senior vice president of IT and CIO
- Employer
- Family Dollar Inc.
- Location
- Matthews, N.C.
- What characteristic is most important to you in an IT hire?
- Creativity. IT leaders are asked to accomplish a bold agenda with limited resources. Technical, organizational and cultural obstacles can thwart good intentions and hard work. A creative leader finds a path around obstacles and accomplishes much with limited resources.
- Your relationship with a key business leader:
- One of my most effective relationships is with the head of our human resources department. We've developed a good personal relationship, understand each other's business, and aid each other in achieving our objectives.
- Quick ROI project:
- We deployed what is known as 'bounce back' coupons this spring. These coupons print automatically on the bottom of the cash register receipt and offer the customer a discount on a future purchase. Redemptions of these coupons have been very high, driving repeat visits and producing larger baskets from our customers.