Carol J. Dow, 2012 Honoree

Title
CTO and principal of global investment systems
Employer
Vanguard
Location
Valley Forge, Pa.
How have you incorporated social media into your own work?
We strive for excellence using IT Hub, the central collaborative site for the IT crew. The Hub houses communities, a media library, IT's central wiki, IT governance information and project sites. It's a means of social networking within IT to build a knowledge base, which forms the basis of true knowledge management.
Coolest current project:
Expanding our global footprint, with IT as a key enabler for Vanguard to pursue this effort. Certainly, a program of this scope comes with some challenges, but knowing that Vanguard is going to help people around the globe to finally have access to low-cost, sensible investments makes it worthwhile.
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