Jan L. Marshall, 2011 Honoree

Vice president and CIO
Southwest Airlines Co.
Coolest current project:
"Southwest is leading the industry with next-generation navigation techniques, known as Required Navigation Performance (RNP). RNP uses advanced aircraft avionics, allowing more precise, direct and accurate flight paths and more ÀlanesÀ to be built into the same limited airspace. This technology helps us reduce fuel consumption, costs and remissions."
How are you supporting the business mission with technology?
"Our industry faces the most challenging decade in aviation history, yet we are well prepared with a technology investment agenda tightly aligned with SouthwestÀs strategy. We are laying the foundation for continued improvement centered on customer service with a new southest.com, a new Rapid Rewards program, an international connect partnership with Volaris and a pending integration with AirTran."
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