Casey Coleman, 2011 Honoree

Title
CIO
Employer
U.S. General Services Administration
Location
Washington
Quick-ROI project:
"Our voice-over-IP project will have the fastest return on investment. The GSA spends about $18 million annually for local phone service. When it's fully implemented, we expect to spend half that amount, probably less. The savings will come from avoiding a monthly dial-tone connection and no longer having to pay to move, add or change phone lines or change features."
An innovative staff idea:
"Getting rid of the corporate intranet and replacing it with a user-generated social media platform."
Boldest IT prediction for the next 5 years:
"We will be supporting a workforce that is almost entirely virtual, with smartphones and other mobile devices, cloud-based computing solutions, high-definition videoconferencing, and electronic document management/workflow."

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