Carlton R. West, 2010 Honoree

Title
Senior vice president, chief information and operations officer
Employer
Orion Bank
Location
Naples,, Fla.
First job:
"At age 11, I created my own bicycle repair and customization shop in a portion of our yard using parts from the weekly neighborhood trash."
Most valuable career advice:
"If you wish to advance significantly in the back-office functions, always gravitate toward the jobs no one else is willing to do and knock 'em out!"
Would you advise young people to pursue an IT career?
"Yes, because technology permeates every facet of life. But I would warn them that it is becoming a commodity."
Leadership philosophy in a nutshell:
"Treat all people in business as adults and professionals. And in unpalatable situations, retreat to professionalism."
Technology pet peeve:
"Most perceived technology issues are usually business and/or process issues, so technologists can't solve them unless they become business people and learn their products/service, environment, customers, and the formal and informal chains of command."
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