Opinions

No Parking Zone

City hires an IT contractor for the help desk for a few months, and it soon becomes clear that, when it comes to temp workers, HR and IT have very different priorities.

homepod space gray shelf

Why Apple needs HomePod to be as safe as houses

Before connecting an Apple HomePod or any smart home device, you must first think about privacy and security.

Throwback Thursday: Old PCs never die -- we hope

Pilot fish at this big distribution center is called in to investigate a PC in the shipping area that -- according to the trouble ticket -- is "making a loud noise."

How to win friends and influence software schedules

Regional building-supplies chain wants a major software enhancement from its turnkey business systems vendor, but the project just doesn't seem to be moving along.

ma08 amazon whole foods

Amazon Go uses wireless to launch retail grocery store

How Amazon Go uses wireless to first transform the traditional retail grocery sector, and eventually all of retail.

hand at keyboard with Windows logo

The future of Windows-as-a-Service

Moving to a cloud- and stream-based service could do amazing things to our security exposure and remove much of the pain of patching.

Little boxes, all the same

Pilot fish gets a trouble ticket to swap out a network switch at an office he's never been to. But he has the address and knows it's suite 211, so what could go wrong?

Sometimes it just takes the right question

This company has its systems set up so that any power outage will trigger an email that's sent to the support team. So why isn't one server reporting its outages?

udelvetruck

Why we’re getting self-driving delivery before self-driving Ubers

The public will have to wait another decade for self-driving Ubers. But autonomous vans are already delivering groceries.

cellular mast tower antenna

Federated Wireless offers solution to wireless data spectrum shortage

There is a shortage of wireless data spectrum. Wireless carriers have two options. One, use technology to compress and squeeze more usage out of existing spectrum. Two, is what Federated Wireless is doing with the spectrum they have. ...

Headless, redefined

Flashback to the 1980s, when CRT monitors are very big, and pricey enough to keep using even when they break -- which is a problem when a new hardware tech is hired.

Throwback Thursday: Not hardware, not software...

Pilot fish works for a company that makes computerized optical inspection equipment that's installed all around the world. But at one overseas site, it's all going wrong.

pin unlock app

PCI's embrace of mobile PIN is a real game changer

The PCI Council is allowing the most sensitive part of a payment card transaction to happen on a device that it acknowledges is highly dangerous and unstable.

You give US a number, then we'll give YOU a number

It's very late in the day when this networking services outfit is upgrading a client's internet connection. And the ISP's tech support guy is quite helpful -- at first.

controlling privacy

Don’t believe Microsoft’s latest privacy hype

The company could easily give users the ability to control what information is sent to it, but that’s not what it has in mind.

iPhone X

The reason iPhone X struggles to gain traction in the marketplace

What's the real reason Apple iPhone X is struggling in today’s wireless marketplace. In fact, why is Apple also suddenly struggling with AI, Siri, battery-gate and other areas as well?

sharepoint conference north america 2018

Top 10 reasons to attend the SharePoint Conference North America

May 2018 brings a great opportunity to get face to face with and learn from Microsoft and the extended SharePoint community.

Email existentialism

IT pilot fish knows from experience that this user is guaranteed to cause a facepalm, but she still answers the call when the user asks for help locating a lost email.

iphone medical id

Why does Apple want your attention?

The average adult American spends almost three hours a day on their smartphone. It looks like Apple wants to take that attention and turn it into service-related products.

You meet the nicest people in IT...

This IT department has a resident bully who doesn't hesitate to snipe at his co-workers -- including one he probably shouldn't be poking at. But does that stop him?

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