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The big fix

Pilot fish at a federal agency is visited by a user who can't access data he needs, and he doesn't just want the issue fixed -- he wants to know what went wrong, and why.


Apple security illustration

What Apple's T2 security chip brings to the enterprise table

Apple’s T2 security processor offers a real measure of data protection, even as it requires changes in how Apple hardware is imaged, updated or copied. But on balance, the T2 presages good things from the company.

So much for THAT excuse

It's 2:30 a.m. when this data center pilot fish is awakened from a sound sleep by a call from an inexperienced mainframe operator -- with a show-stopping problem.

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Google Maps is the new social network

While Twitter tumbles and Facebook flounders, Google Maps has emerged as the best social network for businesses.

Apple Watch Series 4

Smartwatch wars: Apple Watch vs. Fossil Sport Smartwatch

The first real challenger in the smartwatch segment (of what will be many) just hit the market and, on spec, it’s a far better watch than the Apple Watch is.

Oh, THAT SMP!

Mainframe database admin is responsible for supporting two divisions at this big bank -- and they're not on the same page when it comes to rolling out software updates.

Throwback Thursday: That WOULD explain it!

User's computer won't boot, so this support pilot fish begins his troubleshooting questions at the beginning -- which, it turns out, still isn't quite early enough.

Learning experience

These two college students have one final requirement to finish for their college degrees in computer programming: an internship to get some real-world IT experience.

Missed target.

The Linux desktop: With great success comes great failure

Linux is both the most popular operating system and a niche end-user OS. How can that be? Follow along, my friends, and I’ll tell you.

Doing the math

Pilot fish is interviewing for an IT job when he learns that many of the company's top technical staffers are actually consultants -- and that seems a little odd.

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HP design innovation on PCs and printers will spread to homes and offices

We are only at the beginning of an era of design changes that will make the tech products we have in our homes and offices look and feel vastly different.

5g wireless mobile data connection

At CES 2019, 5G wireless plays an increasing role

CES 2019 is coming in January, and increasingly we see wireless playing a more important and larger role at the show and in the marketplace, year after year. This year, 5G takes this to the next level. Let’s take a look at what I...

Maybe he started out in APL and just never got over it?

This programmer starts his career at a state agency, but soon moves on to a job at a company in the record industry -- which turns out to be much more colorful.

iphone xs xs max 8

The lock-in problem hiding behind Apple’s unit sales declines

Is Apple on the same path IBM was in the mid-'90s?

Not the timesheet issue we were expecting

Pilot fish is new to IT consulting, and he does exactly what the senior consultant tells him to do. So why is he getting grief about how he fills out his timesheet?

Throwback Thursday: And thanks for the hard work!

Newly hired programmer writes a script to handle failover of a disk array automatically, and he works for weeks to make sure it really is automatic. Then what happens?

AT&T Logo

AT&T Mobility now offers Emblem Solutions private label smartphones

AT&T Mobility is now carrying a private label smartphone by Emblem Solutions. These are lower cost, smartphones, feature phones and tablets exclusively for their consumers and business customers.

Your emergency isn't MY emergency

This data center's monitoring console is lit up like a Christmas tree when the staff arrives at work one morning -- but the power outage isn't their biggest problem.

It was history -- and now it's history. Help!

It's the mid-1990s, and this recording studio is about to do some work for a VIP client -- one who really needs the studio's best practices when it comes to data backups.

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