Features

Artificial intelligence and digital identity

Q&A: Experts say stopping AI is not possible — or desirable

Generative AI systems such as ChatGPT are evolving at an exponential rate. Already some believe it's impossible to slow their progress, despite the threats they pose. So should we focus on the benefits instead?

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The metaverse: Not dead yet

Two years ago, the metaverse was hyped as the Next Big Thing in tech. Nowadays, Generative AI has grabbed all the headlines. But don’t count out the concept of interconnected virtual worlds just yet.

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What are LLMs, and how are they used in generative AI?

Large language models are the algorithmic basis for chatbots like OpenAI's ChatGPT and Google's Bard. The technology is tied back to billions — even trillions — of parameters that can make them both inaccurate and non-specific for...

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5 smart Chrome browser alternatives for Android

To boost privacy or take advantage of other business-friendly features, consider using a browser from DuckDuckGo, Microsoft, Mozilla, or Opera instead of (or in addition to) Chrome.

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The fax is still king in healthcare — and it’s not going away anytime soon

Fax machines and servers may be old tech, but they're trusted. And, until someone comes up with a more secure and prolific method for transmitting patient information and prescription requests, the aging systems aren't going anywhere. ...

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Safari alternatives: 12 smart iOS browser options

While all iOS browsers use the same core rendering engine as Safari, many of them offer additional functions useful in business. Here are a dozen Safari alternatives to test drive.

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Prepare for generative AI with experimentation and clear guidelines

Figure out your most probable use cases and get the tech into users’ hands, with guardrails. Expect to adapt your business processes as the technology matures.

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After the remote-work rush, vacant offices and empty downtowns

With hybrid and remote work now the norm, employers are not renewing leases and choosing carefully the buildings they do want for their workers. Office space now must compete with every other location where work can be done.

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How to choose the right UCaaS platform for your company

Unified Communications as a Service brings voice, text chat, meetings, and other communication technologies together into a single integrated platform. Here’s what to look for when shopping for a UCaaS platform, along with six top...

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Q&A: Google’s Geoffrey Hinton — humanity just a 'passing phase' in the evolution of intelligence

The Google engineering fellow who recently resigned was key to the development of generative AI and chatbots; he now believes he underestimated the existential threat they pose, and once AI can create its own goals, humans won't be...

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How to pick the best content services platform for your business

Modern content services platforms take a flexible, service-driven approach to managing enterprise content. Here’s what to look for and seven leading CSPs to consider.

Kandji Endpoint Detection and Response

Kandji explains its new Endpoint Detection and Response tools

Weldon Dodd, Kandji senior vice president for community, talked about the new release, which is designed to detect and protect against malware on the Mac.

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Q&A: How 2023 college grads can boost chances of finding their IT dream job

There's a major shortage of talent to fill more than 300,000 open tech jobs in the US, but applicants sometimes find employers ghost them. The reason? A skills mismatch that graduates need to overcome before finding that perfect job.

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Fleet announces open-source, cross-platform MDM solution

The fast-growing Apple enterprise space now has a new name to play with: Fleet has introduced its own open-source take on MDM with a cross-platform solution for macOS, Windows, Linux, and ChromeOS.

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Android versions: A living history from 1.0 to 14

Explore Android's ongoing evolution with this visual timeline of versions, starting B.C. (Before Cupcake) and going all the way to 2023's under-development Android 14 release.

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About the Best Places to Work in IT

Find out about Computerworld's annual Best Places to Work in IT program, including eligibility, survey contents, deadlines, and more.

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Understanding the Windows Unified Update Platform

The platform that drives Windows Update, UUP enables client devices to find, download, install, and roll back Windows updates. Here’s how it works and how to use the UUP Dump website to create custom Windows images for enterprise...

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Q&A: Cisco CIO Fletcher Previn on the challenges of a hybrid workplace

Securing Cisco's networks, creating and maintaining company culture, and dealing with a dearth of IT talent are among the difficult issues with which Cisco CIO Fletcher Previn says he's grappling.

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7 highly useful PowerShell tools

Microsoft’s mighty Windows administration framework gets even better with the help of these resources. Most are free, and the three for-fee tools are well worth the cost.

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Q&A: Univ. of Phoenix CIO says chatbots could threaten innovation

CIO Jamie Smith's engineering team is building out a skills inference model using generative AI technology. But he's also concerned that if chatbots are allowed to replace IT workers, originality will die.

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