Unified Communications
Unified Communications | News, how-tos, features, reviews, and videos
New day or déjà vu
As any company with a long and storied history, Avaya has had its ups, downs and the occasional detour. Here's one that most in the ecosystems of interests influenced by Avaya's gravity hope not to experience again.
Twilio jumps on the serverless bandwagon
No huge surprise that developer tool vendor Twilio is launching a serverless offering.
Twilio does speech recognition and understanding, the right way
Twilio’s CEO Jeff Lawson never wanted to do speech recognition. So what has changed?
Amazon's Echo Show could disrupt enterprise-class unified communications
Amazon is on the verge of disrupting the enterprise videoconferencing and unified communications markets dominated by Cisco and Avaya.
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Microsoft's Windows 10 changes will affect business
Microsoft is changing the nomenclature it uses for some Windows 10 ‘branches’ and now plans to release the next LTSB version in 2019.
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Blockchain breaks out in the enterprise
The distributed ledger technology that underpins Bitcoin is showing up in a variety of places. Here's what you need to know to understand all the hype.
Unified communications is a marketing Camelot
Like Camelot, the notion of unified enterprise communications is imaginary. Emerging companies, including Zinc, instead meet the realities of today's worker.
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Get expert tips for fixing Windows 10 problems
Free download: Learn how to solve the biggest Windows 10 headaches, discover built-in tools for fixing common Windows 10 problems, and explore advanced utilities for troubleshooting Windows 10.
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Boost your Chromebook productivity
Are you getting the most from your Chromebook? Here's how to print documents, protect yourself with a VPN, and add Android apps.
TeleSign wants to take on Twilio
CaaS, CPaaS or developer platform? No matter the name, comms as an API is the future game.
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Why U.S. tech needs to fear China
China’s focusing on everything from supercomputers and chips to R&D and science education. In the U.S., budget cuts prevail. Here's what you need to know.
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Computerworld's IT Salary Survey 2017 results
Our free 29-page report shows current salaries for dozens of tech titles, plus details about IT pros' top concerns, the state of the job market and the hottest tech specialties.
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Held hostage! The latest on ransomware
Ransomware attacks have been on the rise in recent months; would-be thieves even threatened iOS users with wiped devices. Here’s what you need to know.
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Windows 10 data collection: What you need to know
The operating system has been collecting telemetry on users and apps since 2015; despite recent changes, it’s still gathering information.
BlueJeans teams with Dolby for teleconference audio clarity
BlueJeans customers will be getting improved call quality, thanks to a new partnership the company unveiled Tuesday with Dolby.
Skype for Business admins gets tool to diagnose call problems
IT administrators managing a fleet of Skype for Business users will have an easier time of diagnosing and fixing problems that may arise for them. Microsoft unveiled the beta of a new Call Analytics Dashboard, which is supposed to...
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Free data visualization with Microsoft Power BI: Your step-by-step guide
We'll show you how to analyze a file with more than two million records of U.S. airline flight delays in this hands-on tutorial.
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Mobile-payment mayhem
Mobile payments have been slow to catch on in the United States. Here's what you need to know about why.
What 8x8's Sameroom acquisition says about cross-platform collaboration
Validation of an opportunity or an end for an idea that was disproven? It's up to you to decide.
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