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Collaboration 2019: Teams, Slack and what’s coming

While Microsoft and Slack continue to battle it out at the top of the collaboration software market, a variety of forces could re-shape that fight in the year ahead.

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Cisco’s Webex Teams gets BroadCloud Calling integration

The move delivers an 'enterprise-grade' cloud-based PBX phone system for companies and was one of several announcements at this week's Cisco BroadSoft Connections event.

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8x8's team chat app connects users to Slack, Google Hangouts and others

The unified communications firm’s goal is interoperability between a variety of rival collaboration tools; it’s included in 8x8's X Series software.

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IBM launches blockchain-based, global food tracking network

IBM's blockchain-based electronic supply chain ledger for tracking food from farm to shelf is now commercially available and is being piloted by some of the largest global retailers and suppliers.

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Collaboration fosters innovation

Three ways organizations can successfully embrace the modern workplace.

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Why now is the time for WebRTC

Utilized by billions of users and thousands of applications, this open-source technology has finally become the new standard for real-time communications over the web.

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Allo, goodbye: The craziest thing about Google's latest messaging pivot

The more things change, the more they stay the same.

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Microsoft Teams cheat sheet

Microsoft's answer to Slack, Teams provides group messaging, voice and video calls, and useful integrations with other Office 365 apps. Here's how to get set up in Teams and find your way around.

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8 lesser-known videoconferencing options for work

If some of your workers are too far away to join you in your huddle room, here are eight options to help them feel they're really there.

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SIP trunks are more reliable than a PRI T1

If your company needs reliable phone lines, SIP is the answer.

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Must-have features for enterprise VoIP

Make sure your big company doesn't buy a small-company phone system.

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Fix poor VoIP call quality with a dedicated circuit

Poor call quality does not always go hand-in-hand with enterprise hosted VoIP. There is a simple way for companies to get guaranteed, land-line call quality. And surprising, the cost is usually no higher than the alternative.

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New day or déjà vu

As any company with a long and storied history, Avaya has had its ups, downs and the occasional detour. Here's one that most in the ecosystems of interests influenced by Avaya's gravity hope not to experience again.

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