Social Media

Social media news, trends, analysis and practical advice

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The value of metadata – the most Instagrammed tourist attractions globally

Once upon a time, the concept of metadata was a foreign one. Today it enables and empowers almost everything.

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Knowledge management takes center stage at SharePoint Virtual Summit

SharePoint Virtual Summit unveiled the latest innovations for SharePoint and OneDrive, including a focus on connecting people and sharing knowledge and information.

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Leak: Secret Facebook rules on what violence, self-harm and child abuse can be posted

Internal Facebook documents advising moderators on what content is to be censored or allowed has leaked.

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Does Twitter encourage a ‘no filter’ attitude?

How can Twitter get smarter?

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Mingis on Tech: The ongoing H-1B debate (and Facebook Live's fate)

It looks like some changes may be coming to the controversial H-1B visa program in the U.S. But the same can't be said for Facebook Live.

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Why online etiquette matters -- and why IT leaders should care

High-tech analyst Scott Steinberg, author of the book Netiquette Essentials, offers ideas for navigating social media networks with grace and discusses the crucial role CIOs play in promoting -- and enforcing -- good behavior online.

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Mingis on Tech: H-1B visas and the future of Facebook Live

While some changes may be coming to the controversial H-1B visa program in the U.S., the same can't be said for Facebook Live, which is under scrutiny after users posted disturbing videos.

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Use LinkedIn a lot? Read its new privacy policy — carefully.

At the very least, it’s a reminder that social media embarrassments are forever.

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Facebook updates Workplace as enterprise collaboration gets hot again

Facebook is changing its collaboration service by integrating enterprise services, like Office, Salesforce, OneDrive and Box, and adding other features.

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5 ways your company can defuse a social media crisis

When an employee is caught in the crosshairs of a social media mishap, businesses need to tread carefully. Here’s how to prevent a crisis and defuse one that's already occurred.

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How United Airlines can meld action and social media to save its brand

If executives at United Airlines want to rescue their brand, and quite possibly the fate of their company, they need to make concrete changes and then use social media to turn around the conversation.

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Twitter pulls lawsuit after feds back down

Twitter has withdrawn a lawsuit it filed on Thursday against the U.S. government after the U.S. Customs and Border Protection withdrew a demand that it reveal details about a Twitter account that is critical of the agency.

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Twitter sues U.S. government for demanding it unmask an 'alt' account

Twitter is suing the Department of Homeland Security and alleging the government is misusing an investigative tool as part of a witch-hunt to uncover who's behind a Twitter account critical of the immigration service.

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Twitter debuts a Lite version for emerging markets

Twitter launched a "Lite" version of its service that runs from the browser on a smartphone, in a bid to attract customers in emerging markets, who have flaky Internet connections or are wary of spending too much on data.

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Facebook loses appeal over New York search warrants

Facebook’s appeal against 381 warrants for information from the accounts of its users was rejected by a New York court on the grounds that earlier orders refusing to quash the warrants issued in a criminal proceeding could not be...

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After political Twitter bot revelation, are companies at risk?

With reports of Russia using social media and bots to push fake news to influence the 2016 U.S. presidential election, questions are arising over how these same tactics could be used against an enterprise.

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Copying Snapchat shows Facebook’s lack of innovation

Photo masks and disappearing messages are fine as far as they go, but Facebook needs to continue to fuel fresh features if it means to grow.

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Trump again uses iPhone to tweet, backtracking from 2016 pledge

President Donald Trump now uses an iPhone to broadcast his famous early-morning tweets, even though last year he urged supporters to boycott Apple.

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