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Enterprise collaboration services creak as world returns to work

For Slack users, 2021 seems to be picking up where 2020 left off. The popular team chat service was sidelined for a while today — just as workers got back to business after the holiday break. A sign of things to come?

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Microsoft Teams: How to use it, and how it stacks up to Slack and Zoom

Microsoft's take on collaboration, group messaging and video continues to evolve. Here's how Microsoft Teams fits into the booming collaboration software market and what you need to know to evaluate it against rivals like Slack, Zoom...

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Salesforce acquisition: What Slack users should know

The mega-deal makes sense for both vendors, but what does it mean for Slack customers?

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Salesforce scoops up team chat pioneer Slack for $27.7B

Slack’s popular business chat app will be integrated with Salesforce’s cloud tools, serving as the front end for its Customer 360 portfolio.

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Why a Slack acquisition would make sense for Salesforce

A rumored deal between the two tech companies could come as soon as next week. Analysts say it could help Slack fight back against rival Microsoft.

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Slack will soon let users DM people in other organizations

Users of Slack’s Connect service will be able to contact individuals at separate organizations, another step in the team chat company's efforts to replace email in the workplace.

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How to use Slack’s best new business features

Slack has rolled out a host of improvements to help business users be more productive and collaborate more easily.

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Slack talks up security with new encryption options, FedRAMP certification

Looking to show it can keep communication data secure and meet compliance demands, Slack unveiled several updates for its popular team chat app.

Microsoft Teams vs. Slack

Slack files EU antitrust complaint against Microsoft, cites anti-competitive Teams bundling

The team chat software maker argues that Microsoft is forcing millions of customers to install Teams – and hopes to kill Slack in the process.

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How Slack, Airtable and open-source software connected New Yorkers during the pandemic

Astoria Mutual Aid Network uses Slack, Airtable, and geocoding to match those needing help with neighbors who can assist. It's now available to other groups.

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Slack gets new analytics and metrics to track use at large organizations

A host of updates is designed to make it easier for Slack admins to manage the collaboration app as deployments scale up for Slack Plus and Enterprise Grid customers.

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How to get the most out of Slack

Since its arrival six years ago, Slack has evolved to become a leading cloud-based workplace collaboration app. Here's what it does, how to use it and why it could replace email in the future.

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Slack moves video and voice calls to AWS

The two companies are striking a closer "multi-year" partnership amid their competition with Microsoft.

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Atlassian acquires help desk firm Halp

The software company best known for its Jira, Trello and Confluence platforms hopes the acquisition will make it easier for users to handle help desk requests.

Slack  >  Slash Commands for users [screenshot]

Become a Slack master with slash commands

Let Slack’s built-in slash commands be your secret weapon as you speed your way through common tasks. Here’s how.

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Slack to integrate more features with Microsoft Teams

The popular team collaboration software maker has seen a spike in use as remote working becomes more common in the wake of the Covid-19 outbreak.

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Slack targets non-tech users with UI design tweaks

Amid competition from Microsoft for enterprise users, Slack aims to make its team collaboration app more accessible to a wider range of business users.

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TD Ameritrade cuts email use by 30% after Slack rollout

With employees feeling bombarded by email, and important messages getting lost in the mix, TD Ameritrade execs decided to embrace Slack. Communications improved, and email use fell.

Microsoft Teams vs. Slack

Food fight: Slack and Microsoft trade barbs, sling stats in collaboration app battle

Although Slack led the way on chat-based collaboration software, Microsoft pushed back with its own Teams app. Now, the two companies are battling for enterprise hearts and minds (and users).

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20 Slack tips, tricks and hacks for power users

Slack is a powerful collaboration tool with many hidden ways of doing things. Here’s how to get the most from it from users who know it best.

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