Retail IT

Retail IT news, trends, analysis and practical advice

encryption
wal mart 129860898258472376 100624006 primary.idge

151027 chase pay 1

Chase's MCX tech buy will take time to pay off — time that it may never get

When JPMorgan Chase acquired MCX’s payment technology to help with Chase Pay, it likely received a bargain. But a bargain is a bargain only if the value is greater than the cost, no matter how low that cost.

stolen credit card

Credit-card breach hits another restaurant chain

Several high-end eateries run by Select Restaurants in Cleveland were the victims of fraudulent cards used by customers at its eateries.

Legislation of privacy security keyboard law legal gavel court ruling

Crime ring turned to Amazon and eBay to sell stolen printer ink

A dozen suspects are accused of raking in at least $12 million by putting stolen ink cartridges and retail electronics up for sale on Amazon and eBay, New York’s attorney general said on Wednesday.

bankvault

Feds struggle with regulating banking’s use of big data

Some highly sensitive data is going to be set loose.

trolley square Whole Foods

Whole Foods illustrates the challenge of late-stage CRM integration

At best, a properly integrated CRM program is complex, given the huge number of systems it touches, or at least should touch. But what happens when a $16 billion, 37-year-old chain wants to tackle CRM for the first time? Whole Foods...

Mastercard Platinum

Mastercard needs to think about unintended consequences

The U.S. retail payments space seems to be built on a series of increasingly massive unintended consequences, with moves and rules put in place before anyone has considered what is likely to happen next.

coffee cup table java order

Panera finds digital helps recruitment, in unexpected ways

Panera Bread found that mobile payments significantly helped recruit drivers. Why? Digital purchases meant they didn't carry cash, which in turn meant fewer robberies.

nasa valkyrie robot mars

We’re only human: Vulnerability, machines set to disrupt sales jobs

Human frailty advances sales world robot reboot

Citibank credit card with an EMV chip

Why do merchants let their payment processors get away with so much?

For decades, merchants have signed agreements that force them to blindly trust their processors, to a degree they would tolerate in practically no other business relationship.

Mastercard Platinum

Heads up, processors: Feds declare consumers' right to access their money

When the Consumer Financial Protection Bureau (CFPB) hit Mastercard and UniRush with a $13 million bill on Feb. 1, it was sending a message that even a temporary denial of consumers' access to their money is unacceptable. In a heads...

home depot interior

Could web rental efficiency gut DIY chains?

When Elias Chavando launched his startup, Rentus.com, last year, his sole major differentiator was simply technology. He knew that there are many businesses in the rental business, but they're overwhelmingly antiquated, with many...

amazon boxes

Amazon enjoys a very happy holiday season

Holiday stats from Slice Intelligence gave Amazon an amazing 46% of all U.S. e-commerce dollars, which is three percentage points more than the prior year.

red illustration of online shopping cart icon with arrows pointing at button

Fraud for online holiday sales spikes by 31%

Fraud attempts on digital retail sales jumped 31% from Thanksgiving to Dec. 31 over the previous year, according to a survey of purchasing data from ACI Worldwide.

Intel True Fit technology

Intel thinks IoT will have a firm place in the stores of the future

Intel says using IoT technologies in the retail sector would result in a more personalized and efficient experience for both customers and stores.

brick and mortar online retail ts

Crate and Barrel works to balance online and offline sales

Even as more people shop online, Crate and Barrel says it's not ready to give up on brick-and-mortar stores.

video

Intel wants to bring IoT technology to retail

Intel says it plans to invest more than $100 million in the retail industry over the next five years.

Intel booth at NRF 2016

Shopping goes high tech (and hassle-free) with Intel tech

Poking into shopping habits and recognizing your face may sound invasive, but retailers are trying to make shopping better with products like Intel's Responsive Retail Platform. It can track store inventory and respond to customers in...

credit cards

What is behind far too many security leaks? Laziness

Although segmentation is to be applauded, it's not the panacea for the cardholder data problem. Business processes are.

Load More