Microsoft Surface

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Windows revenue remains in a $4.6B rut

Microsoft's quarterly earnings this week showed that while commercial sales of Windows 10 PCs are on the rise, consumer interest remains slack.

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It’s time for Microsoft to fix the Surface Pro 4 mess by offering no-hassle refurb SP5s

While some folks with congenital Surface Pro 4 problems get free exchanges, others don’t even get the time of day. We could use some consistency in the exchange policy — and some sympathy for those who bought the worst Surface device...

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Windows Server 2019 remains in release limbo

Distribution of Windows Server 2019, the on-premises, perpetual-license successor to Server 2016, stopped at the same Microsoft yanked Windows 10 version 1809.

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Microsoft Surface refresh: the magic behind the announcement

A look at the launch of the latest line of Surface products from Microsoft.

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Intel releases more Meltdown/Spectre firmware fixes, Microsoft feints an SP3 patch

Intel says it has most -- but not all -- of the buggy Meltdown/Spectre firmware patches in order. While Microsoft announces but doesn’t ship a firmware fix for the Surface Pro 3.

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A breakthrough in Surface Book battery problems?

Microsoft claims the Surface Book 2 battery can be replaced by Microsoft Authorized Service Providers. If true, it's a miracle in the ongoing Surface battery debacle.

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Surface Pro 4 screen shake/dead Type Cover problems fall on deaf ears

Microsoft hasn’t yet acknowledged well-documented problems with the Surface Pro 4, much less offered a solution. And SP4 owners are angry.

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Running a Win10 beta build on a Surface Pro 3? Don’t shut down.

Apparently, there was no reboot testing on SP3 with the latest Win10 beta, and the Surface Pro 3 bricks on reboot. Some Surface Pro 4 owners have complained, too.

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What’s so special about Microsoft Surface Studio? 3 important features to know

Microsoft Surface Studio is a powerful computer with exceptional features, including high resolution, multitouch and app integrations.

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Looking at a 1TB Surface Pro 2017? Make sure you know what you’re getting

The new 1TB Surface Pro 2017 actually has two 512GB drives buried inside. That saves Microsoft money, but it drives some owners nuts.

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Microsoft Surface reliability problem: It’s more than hardware and software

Consumer Reports yanked the “Recommended” imprimatur for Surface devices — but Microsoft’s service should be sent to the woodshed, too.

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Surface Pro 4 Type Cover suddenly stops working

I’m seeing more and more reports of borked Surface Pro 3 and Surface Pro 4 Type Cover keyboards, likely linked to last month’s firmware/driver updates.

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New Surface Pro 4 driver restores Windows Hello — and this time it’s documented

Microsoft says the buggy, undocumented 1.0.65.1 driver, pushed through Automatic Update earlier this week, caused problems on only "a small number of devices."

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Surface Pro 4 problems: Windows Hello disappears, shaky screen

Surface Pro 4 camera refuses to log in with Windows Hello after an undocumented bad driver was installed. Meanwhile, the shaky screen problem continues.

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Problems with Surface Pro 4/Surface Book firmware update

Microsoft releases new round of firmware and driver updates for the Surface Book and Surface Pro 4. There’s no documentation and plenty of complaints.

New Surface Pro 2017 shuts off unexpectedly? Return it while you can

Another Microsoft lemon? Surface Pro expert Barb Bowman recommends that those affected by random shutdowns send the machine back.

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Microsoft announces a Surface laptop that won’t run Call of Duty

Only approved apps will run and only from the Windows Store. Is that the right way to do this?

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Surface revenue does a U-boat, and dives

For the quarter, Surface produced $831 million, some $285 million less than the March quarter of 2016, for the largest year-over-year dollar decline ever.

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