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OpenAI to use GPT-4 LLM for content moderation, warns against bias

The company expects to eliminate undesired biases introduced during training with the involvement of humans in the loop.

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IT leaders want AI but but accelerating development stirs fears: Report

While IT leaders are optimistic about AI, the speed at which the technology is developing has led them to question their organizations' readiness to implement it, according to a report from AMD.

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Lawyers and Incident Response can be a dangerous combo

In many ways, lawyers, CIOs and CISOs have the same mission: protect the enterprise from forces that want to do harm. But those two professions often approach the task in such polar opposite ways that they fight each other instead of...

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Should SMBs worry about a recession?

In a word, no. Companies that think they have to pull back on investments and cut head count are on the wrong track.

Should SMBs worry about a recession?

In a word, no. Companies that think they have to pull back on investments and cut head count are on the wrong track.

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IT is driving new enterprise sustainability efforts

Actions go above and beyond energy efficiency initiatives to support broader environmental, social, and governance frameworks.

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Do business Macs still need to run Windows?

The ability to run Windows opened the door for Macs in the enterprise. But in the modern business world, Windows is optional — and sometimes the other options are better.

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Prepare for generative AI with experimentation and clear guidelines

Figure out your most probable use cases and get the tech into users’ hands, with guardrails. Expect to adapt your business processes as the technology matures.

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Schools look to ban ChatGPT, students use it anyway

ChatGPT and other generative AI technologies are already being used by students to write essays and answer questions posed by teachers and professors, and academia must learn to incorporate and not ban these new tools, experts say.

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Nearly four in five employers struggle to fill job roles, a 17-year high

A plethora of job openings and dearth in available talent make an odd juxtaposition with numerous high-profile layoffs in the technology industry and elsewhere during the past six months.

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Q&A: Cisco CIO Fletcher Previn on the challenges of a hybrid workplace

Securing Cisco's networks, creating and maintaining company culture, and dealing with a dearth of IT talent are among the difficult issues with which Cisco CIO Fletcher Previn says he's grappling.

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Q&A: What happened when a customer support company upgraded some features to ChatGPT?

Fergal Reid, director of machine learning at Intercom, whose customer support software is used by 25,000 enterprises, just rolled out some new features for clients powered by ChatGPT. It turns out that there are still some things to...

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How enterprises can use ChatGPT and GPT-3

Chatbot platforms like ChatGPT and GPT-3 can be valuable tools to automate functions, help with creative ideas, and even suggest new code and fixes for broken apps. But precautions are needed before companies move too fast.

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The best remote tech jobs for 2023

The top five IT positions in demand now have some of the highest rates of allowing workers to work fully remote, according to a new report. Remote roles also affect pay.

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Low-code development platforms to grow 25% in 2023

As organizations look to be more agile, automate business processes, and create new web and mobile apps to meet consumer demand, tools that automate development are becoming key — especially as a dearth of IT talent continues.

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How Bolt uses Slack to kill internal email

The mobility services company has been using Slack since 2017 in order to streamline its internal communications and provide all employees with a single source of truth for workplace information.

Reframing our understanding of remote work

Remote work is not a place but a skill set. Successful companies and employees are learning those skills. Are you?

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Innovation vs. execution: You have to have both

The coming new year always brings out hopes for big, innovative announcements in the tech world. But without the right kind of execution, innovation can't save the day.

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