IT Operations
IT Operations | News, how-tos, features, reviews, and videos
IT workers face greater stress from remote issues
With in-person IT support now relatively rare, tech workers are under increasing pressure to support end-users and endpoint devices remotely — and they need better overall support and tools to do that.
Microsoft pledges changes to European cloud licensing policies
Microsoft has outlined a new set of European Cloud Principles in response to criticism from rival European cloud providers and increasing regulatory scrutiny.
Download: UEM vendor comparison chart 2022
Unified endpoint management (UEM) platforms now dominate the enterprise mobility space. Our chart lets you quickly compare features and functions from eight top vendors.
Enterprise mobility 2022: UEM adds user experience, AI, automation
As unified endpoint management platforms mature, vendors are expanding feature sets, embracing ‘modern management,’ and blurring the line between endpoint management and security.
Rackspace is now the roach motel of cloud platforms
Ever since its layoffs last summer and a plunge in quality, Rackspace lets customers in — but won’t let them out. A cautionary tale of a business that had to fight like heck to escape.
How UEM supports the hybrid workplace
Unified endpoint management platforms are helping organizations across a range of industries keep employee devices patched and protected — wherever they may be.
8 key technologies for the future of work
As the hybrid workplace becomes the norm, technologies designed to accommodate, protect, and improve productivity for remote and in-office employees will be critical.
How to choose a SaaS management platform
Thanks to pandemic-spurred remote work, companies face a deluge of new cloud-based applications in use across the enterprise. Tools that can handle the SaaS sprawl aim to discover, manage, and secure those apps. Here's what to look...
Microsoft Defender for Endpoint brings remote deployment to iOS
Microsoft has taken another step toward making life considerably easier for enterprise admins seeking to secure fleets of remote iOS devices at the endpoint.
Apple gives in on right-to-repair
In a first, the company said it will open up an online site next year where Apple hardware owners can order genuine Apple parts to repair iPhones and other devices.
From zero to hero? Hexnode's CEO on Apple in the enterprise
Cross-platform endpoint management solutions provider Hexnode offers a look at how enterprise IT has changed in the last decade.
How to choose the right UEM platform
Unified Endpoint Management software lets IT manage all of an organization’s endpoint devices — smartphones, laptops, desktops, printers, IoT devices, and more — from a single management console. Here’s what to look for when shopping...
Microsoft Endpoint Manager: What Intune's successor does and how it works
Microsoft's unified endpoint management offering, Endpoint Manager, is designed to reduce the time and effort needed to manage desktop and mobile work environments. Here's what it does.
From MDM to UEM in a decade: What we’ve learned about enterprise mobile management
Ten years ago, managing mobile devices at work required a hodgepodge collection of apps and services — and the BYOD craze only complicated things further for IT. Here’s a look at how EMM shifted and grew, where we are, and what comes...
With EMM, should you go full stack or best of breed?
There are pros and cons whether you choose a single vendor’s full-stack enterprise mobility management offering or pick and choose among the products that best meet your company’s needs.
What is UEM? Unified endpoint management explained
UEM has emerged as the next step in the development of enterprise mobility software, offering better management of a wider range of devices. By extending EMM capabilities to laptops and desktops, UEM tools helped enterprises make the...
‘Chrome OS’ on any device: Deploying CloudReady in the enterprise
While devices running CloudReady OS aren’t true Chromebooks, they offer an attractive option for enterprise use. Here’s how to deploy and manage CloudReady devices at your organization.
It’s not me, it’s you: How to keep up with Microsoft cloud services trouble
When cloud-based apps, services and software go down, or when Windows 10 flakes out, it's good to know where to get reliable information about what's happening.