Technology Industry

Technology Industry and IT Industry

Consulting like it's 1999

It's a year before Y2K, and this company is desperate to make sure its workstations and aging mainframe make it to the year 2000. But there's a plan -- and a consultant.

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Smart, redefined

Healthcare IT vendor decides to improve its corporate IT help desk's productivity by rolling out a new approach to user support called Smart Help -- and it's not helping.

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A new mindset drives a new way forward

We need to rethink collaboration solutions.

Throwback Thursday: Doing it the hard way

One of this software manager's more IT-challenged users approaches him to ask for a lesson in attaching documents to emails -- which it turns out he really, REALLY needs.

The price of quality

This company's parts require rigorous quality control, and they're X-rayed before they're shipped to customers -- but that's not quite as useful as it needs to be.

So THAT'S what we've been paying him for!

This well-respected database analyst has two decades of successful experience handling the company's SQL Servers -- and a new manager who thinks he's past his prime.

Well, THAT worked out well, don'cha think?

It's almost Y2K, and this big insurance company has come up with a bright idea for keeping future IT costs down: Lay off 10 percent of the IT staff every decade.

collaboration tool icons scattered on a conference table

Why the best work tools play nicely together

As innovation continues to provide companies more specialized options to solve their business problems, enterprise tech that is thoughtful about how it integrates with other platforms will continue to flourish.

Oh, THERE it is!

Manager informs an IT team at this government agency that several people have missed mandatory weekly meetings. But one AWOL team member has an explanation -- sort of.

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What you should know about the Chinese blockchain market

As western businesses focus on the potential in Ethereum and IOTA to deliver smart contracts and the Internet of Things, Chinese equivalents are emerging behind the scenes.


Q&A: What do you need to know to run an ICO?

Laurent Leloup, the CEO of Chaineum, France’s first 'ICO Boutique,' talks about his company.


At this Detroit automaker in the 1970s, almost half the cars come off the assembly lines with steering column electrical problems -- but management has a high-tech fix.

Throwback Thursday: Something in the air

User in the chemical treatment area of an electronics factory has a four-month-old PC that isn't working -- and it takes no time for this IT pilot fish to figure out why.

Why we love REAL power users

It's the 1990s, and this IT support tech is tasked with installing a new laser printer for an engineer -- but he's not ready for what he sees when the office door opens.

hidden data

6 hidden liabilities of enterprise SaaS applications

Demand for Software-as-a-Service (SaaS)-based solutions is strong. No question about that, but less obvious are the limits and hidden liabilities of this popular business model.

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Amazon Go uses wireless to launch retail grocery store

How Amazon Go uses wireless to first transform the traditional retail grocery sector, and eventually all of retail.

Little boxes, all the same

Pilot fish gets a trouble ticket to swap out a network switch at an office he's never been to. But he has the address and knows it's suite 211, so what could go wrong?

code breach security crime vulnerable network privacy

Apple provides superior cybersecurity protection

Apple is staking space in one of the few growing sectors of the insurance market, revealing an enterprise-focused cybersecurity offering brought to market with Cisco, Aon and Allianz.

cellular mast tower antenna

Federated Wireless offers solution to wireless data spectrum shortage

There is a shortage of wireless data spectrum. Wireless carriers have two options. One, use technology to compress and squeeze more usage out of existing spectrum. Two, is what Federated Wireless is doing with the spectrum they have. ...

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