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Getting ready for Microsoft Ignite
The Ignite event remains essential for any enterprise with investment in Microsoft.
Mastercard, Microsoft partner on B2B fintech network that could save billions
Mastercard and Microsoft have developed a B2B global trade platform that creates a directory of businesses for verification purposes and a payment and clearance network to challenge what is today a mostly paper-based system.
The worst part about Google's Inbox assassination
What looked like the future of email is about to become the past as Google gives up its effort to reinvent the inbox.
Data shows time is right for ‘iCloud: Enterprise edition’
With 79 percent of all enterprise mobile activity taking place on iOS, according to Egnyte research, Apple has an opportunity to create an enterprise edition of iCloud.
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The Foundation for Improving CX: Look to the Cloud
Customer service has always played an important role in business, but as technology has evolved, so has the notion of what it means to exceed customer expectations. Simply shortening contact center queue times or revising return and
EU regulation will drive U.S. banks to embrace FinTech or lose market share
Europe's financial services industry has been forced to embrace open banking and customer data sharing. Now, with PSD2, U.S. banks will soon have to follow suit or face increased online competition.
SAP pilots blockchain-based supply chain tracker
SAP has created a consortium of business partners to help it craft applications for a cloud-based blockchain platform that can track goods from creation to shipment to manufacturer as part of an automated supply chain system.
Bolster your cloud understanding with this AWS certification training.
Amazon Web Services is one of today's top cloud computing platforms, so certified cloud professionals will likely run into AWS at some point in their careers. It’s never too late to be prepared and learn the fundamentals of AWS cloud...
Apple really wants your next PC to be a Mac -- and the timing's right
Apple appears to be taking a small step to make it easier for enterprises to upgrade their clapped-out old legacy Windows systems in favor of new Macs.
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7 Reasons Why a Cloud-Based Contact Center is the Way to Deliver on Customer Experience
Sometimes, your contact center agents are the first impression someone has of your company. Other times, they're the only interaction customers have with your organization. With the customer experience on the line, how can you be sure
By 2020, 1-in-5 healthcare orgs will adopt blockchain; here’s why
Blockchain lets the healthcare industry exchange data in a standard format, automate complex processes and apply AI against large silos of medical data. It might even allow patients to sell their data for rewards.
How updates to SharePoint self-service site creation affect governance, IA
Updates to Microsoft's SharePoint Online make it easier to upgrade to the new modern team site experiences. But they could affect your information architecture and governance plan.
With DaaS Windows coming, say goodbye to your PC as you know it
How much are you going to like having Microsoft in charge of your desktop?
Google touts G Suite momentum in office productivity battle
Although the company unveiled a range of updates at Cloud Next this week, it faces a long slog as it seeks to displace Microsoft in the workplace.
White Paper
Quality Management and Your Cloud Contact Center
Your contact center needs to work hard to stand out and positively impact customer retention and satisfaction. A typical business only hears from 4% of its unhappy customers – and 91% of them say they won't do business with that
Blockchain, chatbots, and AI could reinvent corporate finance
Over the next several years, CFOs and their finance organizations will be able to tap three key technologies to make their business processes better, faster and less expensive.
Google to offer blockchain as part of cloud service
Google has joined a growing number of cloud service providers who are offering blockchain to enterprises.
How to decide whether to deploy blockchain
At a Forrester Research tech conference this week, principal analysts and the IT director for the Federal Reserve Bank of Boston talked about how to deploy blockchain and who should consider doing so.
Microsoft lures Windows 2008 users to cloud with offer of extra support
The company will provide three more years of support to Windows Server 2008 and SQL Server 2008 when workloads are moved to Azure virtual machines or Azure SQL Database Managed Instance, which debuts later this year.
Oracle rolls out its own blockchain service
Oracle joins IBM, SAP, and Microsoft in offering blockchain-as-a-service for companies hoping to deploy the distributed ledger technology without the expenses associated with embracing the technology in-house.
The top 3 disruptive FinTech technologies to watch in 2018
FinTech will benefit from three technologies that are expected to expand the usefulness of big data, offer more secure and responsive applications and exponentially grow computational performance.
5 clever little iCloud tips you’ll probably use
iCloud online provides you with some useful little features you may want to use.
Crank up your Chromebook's cloud-connecting power
With a few simple tweaks, your Chromebook can become an even more connected part of your cloud-centric setup.
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