Cloud Computing
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Coming soon: Public blockchains for private business data
Ernst & Young has created a public blockchain prototype it plans to launch in 2019 that lets companies transact with any number of partners in an open network while protecting the privacy of each participant and their data.
Why Apple’s Siri is already an enterprise product
The usual suspects love to spend time claiming Siri lags other voice assistants; they don’t seem to understand that Apple’s voice assistant is an enterprise product. It's all about the data – and privacy.
Five9 Adapter for Salesforce
The Five9 integration, jointly designed with Salesforce, creates a powerful, modern and intuitive agent interface. It enhances the customer experience by allowing agents to focus on the right information at the right time.
IBM to move Watson Health to a hybrid cloud
IBM is moving its Watson Cognitive Health services to a hybrid cloud model that it said will give customers greater access to a larger pool of payer and health record information for data analytics.
Economist Nouriel Roubini: Blockchain and bitcoin are the world’s biggest scams
The economist who predicted the 2008 financial collapse has been telling congressional leaders that bitcoin and blockchain represent a significant threat to the stability of the financial marketplace. But he's getting pushback.
Apple goes shopping
Apple took some of its repatriated cash assets and went shopping -- acquiring over the past year Shazam, Dialog Semi, Spektral, and Asaii.
MOBI adds UEM reporting with new desktop, IoT management tools
Mobile management provider MOBI has added desktops and IoT devices to the portfolio of enterprise devices it can manage.
Five9 Explains the Customer Journey Map
Today, companies want to better understand customers through data. They want to sell more, serve better and efficiently market. One way to do this is through customer journey maps.
IBM launches blockchain-based, global food tracking network
IBM's blockchain-based electronic supply chain ledger for tracking food from farm to shelf is now commercially available and is being piloted by some of the largest global retailers and suppliers.
6 important things you might not know about Chrome OS upgrades
Chrome OS isn't like other operating systems — and the way it handles upgrades is no exception.
Walmart, Sam’s Club tell suppliers to get on blockchain network
After piloting a blockchain-based supply chain tracking system, the retailers are telling suppliers to get their product data into the system so they can begin tracking produce from farm to store. The deadline: September 2019.
Learn How To Use Google Cloud To Build AI Systems For Just $39
For $39, the Google Cloud Mastery Bundle offers courses designed to get you up to speed with the cloud and its uses.
Lightning Experience with Five9 and Salesforce: Global Voice Demo Video”
In an era where customer service guides every business, and response times is how you obtain customer loyalty, companies are leveraging the integration of their contact centers into their CRM environment like Salesforce Service Cloud.
Banks remain wary of blockchain-based electronic payment networks
While blockchain-based payment networks could help eliminate central authorities and their accompanying fees for cross-border transfers, banks and other enterprises see risks.
Microsoft Ignite 2018: Fantastic new capabilities for intranets announced
Day 1 of Ignite 2018 brought us new capabilities for modern intranets. SharePoint and Office 365 are ready to deliver engaging modern, mobile-friendly, intranets in the cloud.
Getting ready for Microsoft Ignite
The Ignite event remains essential for any enterprise with investment in Microsoft.
Mastercard, Microsoft partner on B2B fintech network that could save billions
Mastercard and Microsoft have developed a B2B global trade platform that creates a directory of businesses for verification purposes and a payment and clearance network to challenge what is today a mostly paper-based system.
Teladoc Case Study: Prescription for a Healthy Contact Center
Teladoc, the leading provider of telehealth services, was having trouble with their new in-house contact center solution. They replaced their solution with Five9, resulting in a flawless implementation and impeccable performance.
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Craig McLuckie and Joe Beda, creators of Kubernetes | True Technologist Ep 4
In this episode of True Technologist, the inventors of the open source project Kubernetes, Craig McLuckie and Joe Beda, talk about the technology's benefits in the enterprise
The worst part about Google's Inbox assassination
What looked like the future of email is about to become the past as Google gives up its effort to reinvent the inbox.
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CIO Leadership Live with Cathie Kozik, CIO at PSAV | Ep 13
In this episode, host Maryfran Johnson talks with Cathie Kozik, senior vice president and CIO at PSAV, an events space provider, about aligning tech projects to business goals, tapping into employees for innovative ideas and using...
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Matei Zaharia, creator of the Apache Spark project, on the big data framework | True Technologist Ep 2
In this episode of True Technologist, host Eric Knorr talks with Matei Zaharia, chief technologist at Databricks and an assistant professor of computer science at Stanford, about the Apache Spark and Apache Mesos projects
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