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Dell cuddles up to Hugging Face to offer genAI to customers

Dell will be using AI tool developer Hugging Face to offer its customers open-source generative AI models for business purposes.

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OpenAI's ChatGPT turns one year old; what it did (and didn't do)

During the past 12 months, ChatGPT has fundamentally changed the landscape of AI. While warnings of impending doom from AI self-awareness still hang in the air, the technology has also surprised many by taking on tasks never thought...

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Q&A: NY Life exec says AI will reboot hiring, training, change management

During its 178 years, New York Life has had to adapt many times; now, AI is affecting nearly every corner of the insurance business, from hiring to client services, says Alex Cook, senior vice president and head of strategic...

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Q&A: ServiceNow CIO sees an 'iPhone moment' for genAI

Chris Bedi has been involved in a full-court press to take advantage of the productivity, efficiency, and efficacy capabilities of artificial intelligence for years. But when ChatGPT launched a year ago, everything changed.

LLMs, ChatGPT, Generative AI

Elon Musk to take on ChatGPT with Grok AI

xAI team has warned that the chatbot is a “very early beta product” and has been unveiled with just two months of training.

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White House to issue AI rules for federal employees

President Biden is expected to announce new rules requiring government agencies to more fully assess AI tools to ensure they're safe and don't expose sensitive information. The government is also expected to loosen immigration...

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Q&A: The human-machine relationship requires mutual understanding, respect for AI

Three Gartner Research executives weighed in on the coming wave of generative AI apps and how human interaction with machines will redefine how CIOs, CEOs and everyone else see it. And don't forget to say 'please' and 'thank you.'


ChatGPT can now look at the web — for real this time

Generative AI chatbot ChatGPT can keep up with current events thanks to a new update, and is also getting direct access to the DALL-E 3 image-generation system.

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Teaching AI to behave is the fastest-growing career skill

Generative AI platforms require tailoring for specific tasks — and it's that skill employers are seeking in new employees or in opportunities to upskill current workers.

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Prisma chief med officer: AI offers ‘tremendous opportunities’ but shouldn’t replace doctors

As he investigates possible uses for AI deployment in a healthcare network, Dr. Drew Albano sees opportunities to improve healthcare and reduce administrative burdens — as well as dire consequences if it's not used for the right...

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Here’s where more than half of organizations are piloting generative AI

A new Gartner poll reveals that genAI technology is being deployed by organizations for three key business processes, while a Google Cloud poll shows enthusiasm for AI tools among developers.


With AI, there’s a trust gap based on gender, age

Two recent surveys point to a lack of confidence in AI, and an outright fear it will replace workers' jobs.


Meta challenges ChatGPT with chatbot, OpenAI fires back with new features

Meta this week unveiled a new chatbot connected to the Bing search engine that can have a conversation with a user and create images based on textual inputs.

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Chip industry strains to meet AI-fueled demands — will smaller LLMs help?

Large language models are growing in size, as is the number of companies using generative AI technology. The more the models grow, the more CPUs they consume — exacerbating an already-strained chip supply chain.

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Q&A: How one CSO secured his environment from generative AI risks

Having a plan in place before deploying genAI for software product development and employee assistance tools is critical, says Navan CSO Prabhath Karanth. Otherwise, the threat potential is high.


ServiceNow embeds AI-powered customer-assist features throughout products

ServiceNow's new chatbot works across applications and can summarize customer service interactions and perform case, incident, and agent chat summarizations; act as a virtual agent; and perform search functions.


Google adds its Bard chatbot to Gmail, YouTube, Docs and other apps

Google is challenging Microsoft and ChatGPT for the top spot in generative AI technology with an assistant designed to handle any number of business and consumer tasks.

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AI language models need to shrink; here’s why smaller may be better

Large language models (LLMs) used for generative AI tools can consume vast amounts of processor cycles and be costly to use. Smaller, more industry- or business-focused models can often provide better results tailored to business...

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