Cookie conundrum: The loss of third-party trackers could diminish your privacy

Web giants who have been advocating for an end to a nearly 30-year-old technology that follows you around the internet may be motivated more by profit than altruism.

Will COVID's legacy be a healthier workplace?

If there's any silver lining to disasters, it's that they can quickly change rules and behaviors in ways that save many more lives over the long term. It's the same with COVID.

The rise of text and phone scams and why you should worry

Phone and text scams are out of control, and the problem is only getting worse. Here are some steps on how to protect yourself.

Seven ways to make meetings better

Although they’re essential to keeping people in the know, meetings can become a time sink that saps morale and diminishes productivity. Here are 7 ways to improve them.

Considering contract help? Keep these 10 tips in mind

Skills shortages are forcing more companies than ever to tap into the market for freelance talent. But keys to success are quite different than hiring full-time help.

Customer obsession begins with owning the customer’s problem

Intuit has built a $10 billion business by designing for simplicity and embracing customer feedback

How one company used lockdowns to envision a new way of working

Purell maker GOJO took the pandemic as an opportunity to rethink the workplace.

Neighborhoods, phone booths, and huddle rooms: Meet the office of the future

An increasingly nomadic workforce will demand different workspace accommodations. Here's how the trends are shaping up.

It’s time to imagine the new workplace

People are ready to go back to the office, but is the office ready for them? Experts weigh in on how they believe a global health crisis will transform how we work.

When it comes to data, resist your inner packrat

Hanging onto information after it's no longer needed carries all kinds of risks. Businesses need rules for when and how to throw stuff away.

Are augmented and virtual reality finally gaining traction?

COVID-19 was a game-changer for videoconferencing. Virtual worlds may be the logical next step.

Artificial intelligence tackles the written word

Machines are helping humans craft messages more effectively and even writing entire articles. Will they make human scribes obsolete?

A ‘great resignation’ cure: Hire an employee engagement manager

Want to keep your folks from giving notice? Then treat them like they were your best customers.

How to boost cybersecurity defenses using your router

If you work from home, the best cybersecurity protections may be inside a device you never think about: your home router.

Mining gold from Amazon reviews

Why negative feedback is your friend -- and what ‘Amazon’s Choice’ really means

Video meetings don’t have to be live

Asynchronous video can deliver messages more effectively than email does—and make physical encounters more productive.

Vendor onboarding doesn’t have to be a slog

When you contract with a new vendor, a handful of best practices can ensure your new relationship gets off on the right foot, without unwarranted effort.

Web accessibility is good for your soul—and for business

Few websites go the whole nine yards to make themselves fully accessible to the disabled. Yet compliance with the W3C’s Web Content Accessibility Guidelines is well worth the effort.

Furnishing the work-from-home office

The pandemic hammered the office furniture industry, but manufacturers are adapting with new designs that fit the needs of remote employees.

Why e-commerce search is so bad and what may soon fix it

What was that you were searching for? Many e-commerce sites don’t have a clue, so customers give up and leave in a huff without spending a dime. Vector search is solving the problem.

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