Best Places to Work in IT 2011 Employer Profile

No. 82

Rackspace US Inc.

San Antonio [South Central]

Why you want to work there

IT employees at this San Antonio-based managed hosting services company may participate in IT certification and testing programs that include classroom instruction and practical applications of the curriculum. All employees are welcome to take part in several health and wellness programs designed to foster a healthier, happier approach to work and life. In 2011, Rackspace introduced a wellness program that includes a wellness challenge, a seminar on lower back pain, a financial assessment, a walking program that involves the use of step counters, onsite Weight Watchers meetings, a program for new parents, healthy cooking classes and a class that offers an introduction to running. Best for the best Rackspace's rewards programs are customized to motivate individuals and teams. Employees may receive many types of rewards for top performance, including bonuses and time off. The Straight Jacket Award program recognizes employees who demonstrate high levels of customer or co-worker support while also embodying the company's core values. Each year, approximately 24 employees receive this award, and prizes may include the use of a BMW convertible or a stay at the chairman's guesthouse. The company marks employees' five- and 10-year anniversaries of employment by displaying a flag above the honoree's desk and placing an engraved stone commemorating the milestone at corporate headquarters. Under a new patent program, innovators receive cash rewards and formal recognition from the company.

Rank by company size:
Medium, No. 26

Employee Statistics

Total U.S.-based employees: 2,649

Total U.S.-based IT employees: 210

IT employee turnover in 2010: 12%

IT promotions in 2010: 21%


Training days offered per IT employee in 2010: 5

Training budget per IT employee in 2010: $1,200

Women in IT

Total percentage of women within IT: 20%

Percentage of IT managers who are women: 19%

Percentage of IT staffers (non-managers) who are women: 20%

Minorities in IT

Total percentage of minorities within IT: 35%

Percentage of IT managers who are minorities: 33%

Percentage of IT staffers (non-managers) who are minorities: 35%