Best Places to Work in IT 2010 Employer Profile

No. 94

American Water

Voorhees, N.J. [Middle Atlantic]

Why you want to work there

IT employees at this water and wastewater utility company in Voorhees, N.J., have many new technologies to sink their teeth into. The utility has introduced virtualization, Linux, Java, an open-source middleware strategy, Sharepoint and business intelligence tools. A new lab was created for proof-of-concept development and new technology testing. IT employees can choose among alternative work schedules, including flextime, four-day workweeks (10-hour days) or telecommuting up to two days per week. Flextime allows employees to have staggered start and end times to their workdays. Forty percent of IT employees telecommute, and an additional 7% have an alternative work schedule. Through an annual incentive plan, employees are eligible to receive up to 20% of their base pay as a bonus if they meet or exceed their annual performance targets. Directors are also eligible for long-term incentive plans. Rewards and recognitions: The SPOT Award program, which earns employees up to $500 cash, was designed to promptly recognize and reinforce important organizational values, performance and behaviors. The Special Achievement Recognition Awards are intended to acknowledge exceptional, unanticipated contributions, earning employees up to $10,000 in cash.

Read more about this Best Place to Work.

Rank by company size:
Medium, No. 28

Employee Statistics

Total U.S.-based employees: 7,271

Total U.S.-based IT employees: 184

IT employee turnover in 2009: 8%

IT promotions in 2009: 10%


Training days offered per IT employee in 2009: 5

Training budget per IT employee in 2009: $4,000

Women in IT

Total percentage of women within IT: 27%

Percentage of IT managers who are women: 29%

Percentage of IT staffers (non-managers) who are women: 27%

Minorities in IT

Total percentage of minorities within IT: 17%

Percentage of IT managers who are minorities: 11%

Percentage of IT staffers (non-managers) who are minorities: 18%