Best Places to Work in IT 2010 Employer Profile

No. 91

Xerox Corp.

Norwalk, Conn. [New England]

Why you want to work there

Talented people are the fuel that runs this Norwalk, Conn., copier and document management provider. Its Build Our Talent Program was started in 2007 to support learning and career growth for employees. This year, the program has provided opportunities in critical skill areas and access to multimedia offerings. Virtual learning sessions -- such as "The Sourcing Lifecycle Process," which had more than 100 participants -- provide global access to formal learning programs. Learn the culture: The company delivered two cultural effectiveness sessions, offered live and globally, with the combined participation of more than 900 employees. The sessions offered information and demonstrations on the Indian, Latin American and U.S. cultures. The Xerox e-learning IT collection includes online Lean Six Sigma Green Belt and Black Belt programs, as well as project management. Several thousand marketplace reference books are also available, plus certification preparation classes and 24/7 online mentoring. In 2007, more than 350,000 pieces of training were added to the collection. This resource is available to IT employees anytime at no charge. Xerox has a variety of recognition programs, with awards ranging from $100 dinner certificates to large cash bonuses. The employee survey includes an evaluation of managers and is conducted every two to three years.

Rank by company size:
Large, No. 53

Employee Statistics

Total U.S.-based employees: 31,421

Total U.S.-based IT employees: 548

IT employee turnover in 2009: 6%

IT promotions in 2009: 8%


Training days offered per IT employee in 2009: 5

Training budget per IT employee in 2009: $1,000

Women in IT

Total percentage of women within IT: 36%

Percentage of IT managers who are women: 31%

Percentage of IT staffers (non-managers) who are women: 38%

Minorities in IT

Total percentage of minorities within IT: 18%

Percentage of IT managers who are minorities: 14%

Percentage of IT staffers (non-managers) who are minorities: 20%