Best Places to Work in IT 2010 Employer Profile

No. 90

International Paper Co.

Memphis [South Central]

Why you want to work there

This Memphis-based paper manufacturer puts its IT employees to work throughout the world. In fact, the IT team recently implemented a global IT operating model. Other major initiatives have included a supply chain project utilizing SAP and a finance business process redesign. The team has been externally benchmarked by The Hackett Group as performing at world-class levels in terms of IT operating efficiency and effectiveness. Fresh from school: Workers who join the IT team through the company's college recruiting efforts are shown the ropes through an orientation program that helps new employees excel more quickly by increasing their understanding of the IT organization, the company and the forest products industry. This program includes rotational elements that give the new workers broad exposure to the world of IT as well as special projects, formal training and mentors. The CIO Awards Program features special cash bonuses of $250 to $2,500 for outstanding performance. The IT group has a catalog of more than 120 training programs and education opportunities. Some programs are offered monthly, and others are available on an ad hoc basis. Through a program called FYI (Fulfilling Your Interests), some 400 IT employees participated in 25 different workshops about IT services.

Rank by company size:
Large, No. 52

Employee Statistics

Total U.S.-based employees: 58,300

Total U.S.-based IT employees: 963

IT employee turnover in 2009: 12%

IT promotions in 2009: 7%


Training days offered per IT employee in 2009: 5

Training budget per IT employee in 2009: $590

Women in IT

Total percentage of women within IT: 35%

Percentage of IT managers who are women: 47%

Percentage of IT staffers (non-managers) who are women: 33%

Minorities in IT

Total percentage of minorities within IT: 23%

Percentage of IT managers who are minorities: 17%

Percentage of IT staffers (non-managers) who are minorities: 24%