Best Places to Work in IT 2010 Employer Profile

No. 79

Penn National Insurance

Harrisburg, Pa. [Middle Atlantic]

Why you want to work there

IT staffers at this Harrisburg, Pa., insurance firm, which does business in nine Eastern states, get to know their customers. All IT employees are required to take at least one insurance course to understand the business and better understand customers, and they are encouraged to visit with customers and share their insights. We're in the money: All employees are also eligible for an annual incentive compensation program with a lump-sum payment, ranging from 5% to 23% of salary, each March. For the past three years, the maximum amount has been paid out to the IT division. Employees are also rewarded with $100 spot bonuses, and they are eligible for a lump-sum bonus of up to 3% of their salaries for doing work that is above and beyond their job requirements. A dedicated department provides technical training, as well as programs in conflict resolution, communication skills and negotiation skills.

Rank by company size:
Small, No. 11

Employee Statistics

Total U.S.-based employees: 783

Total U.S.-based IT employees: 106

IT employee turnover in 2009: 2%

IT promotions in 2009: 6%


Training days offered per IT employee in 2009: 3

Training budget per IT employee in 2009: $350

Women in IT

Total percentage of women within IT: 45%

Percentage of IT managers who are women: 57%

Percentage of IT staffers (non-managers) who are women: 44%

Minorities in IT

Total percentage of minorities within IT: 6%

Percentage of IT managers who are minorities: 0%

Percentage of IT staffers (non-managers) who are minorities: 7%