Best Places to Work in IT 2010 Employer Profile

No. 71

FedEx Corp.

Memphis [South Atlantic]

Why you want to work there

Extra effort gets extra recognition at this Memphis-based package-delivery company. FedEx shows appreciation for exceptional performances by individual employees through the Purple Promise awards program. There are multiple levels of Purple Promise awards, the highest of which rewards the chosen individual with cash, a trophy, a lapel pin and recognition at an annual event. Humanitarian awards are given to employees who go above and beyond standard norms of community responsibility to perform acts that promote human welfare. Winners receive a trophy and a lapel pin and are recognized at annual ceremonies. The Five Star Award, the highest honor for salaried and management-level employees, is presented in recognition of outstanding achievements in a fiscal year. Five Star Award recipients receive a plaque and cash. Special for IT: In addition to companywide awards, FedEx IT employees are eligible for IT Hall of Fame Awards. Given quarterly, these awards recognize the work of IT employees and other staffers who collaborate on technology projects. IT employees are honored for taking innovative, creative and unique approaches to developing business systems. Employees of all FedEx operating companies can nominate any FedEx IT employee or team for an IT Hall of Fame Award. Training is tops: A variety of online and classroom training options are available to all employees. Multiple online "universities" offer technical and business courses in a variety of disciplines. The IT group has a flexible training program in which managers meet individually with their employees to create customized development plans that identify training and development opportunities and set goals for each individual.

Read more about this Best Place to Work.

Rank by company size:
Large, No. 44

Employee Statistics

Total U.S.-based employees: 224,884

Total U.S.-based IT employees: 6,155

IT employee turnover in 2009: 8%

IT promotions in 2009: 3%


Training days offered per IT employee in 2009: 2

Training budget per IT employee in 2009: $210

Women in IT

Total percentage of women within IT: 33%

Percentage of IT managers who are women: 28%

Percentage of IT staffers (non-managers) who are women: 34%

Minorities in IT

Total percentage of minorities within IT: 30%

Percentage of IT managers who are minorities: 20%

Percentage of IT staffers (non-managers) who are minorities: 31%