Best Places to Work in IT 2010 Employer Profile

No. 63

Kraft Foods Inc.

Northfield, Ill. [North Central]

Why you want to work there

IT workers at this food manufacturer are playing a leading role in a workplace transformation project designed to promote employee mobility and offer an office environment that can be modified to meet the staff's needs at a particular time. The office space at the company's headquarters in Northfield, Ill., was redesigned from a traditional office-and-cubicle configuration to a bright, collaboration space featuring open seating for project teams and staffs. This, combined with an existing telecommuting program that allows employees to work remotely, provides a flexible work environment while making it possible for people to come together when they need to collaborate. This new work environment serves as a model for future changes. IT workers were challenged by senior managers to achieve nearly triple IT productivity and find ways to generate significant companywide savings and growth. These accomplishments were recognized by business leaders around the world in recent communications. Special for IT: Kraft has a companywide awards program, but the IT department also offers formal and informal awards to acknowledge exceptional performance among its employees in the areas of project management, innovation, service, productivity and leadership. The achievements of the award recipients are publicized in feature stories on the company intranet, and the department holds quarterly events to recognize the award winners. Organized by teams of employee volunteers, the events feature creative activities designed to help employees get to know one another.

Rank by company size:
Large, No. 40

Employee Statistics

Total U.S.-based employees: 39,803

Total U.S.-based IT employees: 608

IT employee turnover in 2009: 10%

IT promotions in 2009: 6%


Training days offered per IT employee in 2009: 9

Training budget per IT employee in 2009: $4,350

Women in IT

Total percentage of women within IT: 38%

Percentage of IT managers who are women: 33%

Percentage of IT staffers (non-managers) who are women: 39%

Minorities in IT

Total percentage of minorities within IT: 26%

Percentage of IT managers who are minorities: 21%

Percentage of IT staffers (non-managers) who are minorities: 27%