Best Places to Work in IT 2010 Employer Profile

No. 58

Harrah's Entertainment Inc.

Las Vegas [Mountain]

Why you want to work there

Top 10 ranking: No. 10 for diversity IT workers at this Las Vegas-based gaming company like to talk it up. The IT department has a wide range of communication methods, including one-to-one meetings between employees and their managers, team meetings and regular town hall get-togethers hosted by senior leaders. The meetings allow employees and managers to give one another direct feedback, and they provide managers with an opportunity to tell staffers about the company's financial performance, key business initiatives and strategic priorities, and make them aware of any forthcoming changes that could impact the department. Management solicits feedback from employees in the one-to-one meetings and through a formal annual survey. Prize patrol: The company's highest honor is the annual Chairman's Award, which recognizes superior customer service, performance, results and community service. Prizes include a cash reward, a VIP stay at a Harrah's property and an honorary dinner with senior managers and members of the board. The quarterly Star Performer award recognizes exceptional performance with prizes that include cash, gifts and a reserved parking space. The company's performance management process was designed to identify the strongest performers and reward them with annual merit raises and bonuses. Through an e-learning provider, courses are offered in both technical and soft skill areas.

Read more about this Best Place to Work.

Rank by company size:
Large, No. 35

Employee Statistics

Total U.S.-based employees: 60,729

Total U.S.-based IT employees: 193

IT employee turnover in 2009: 21%

IT promotions in 2009: 5%


Training days offered per IT employee in 2009: 3

Training budget per IT employee in 2009: $110

Women in IT

Total percentage of women within IT: 33%

Percentage of IT managers who are women: 38%

Percentage of IT staffers (non-managers) who are women: 31%

Minorities in IT

Total percentage of minorities within IT: 29%

Percentage of IT managers who are minorities: 18%

Percentage of IT staffers (non-managers) who are minorities: 34%