Best Places to Work in IT 2010 Employer Profile

No. 46

Quest Diagnostics Inc.

Madison, N.J. [Middle Atlantic]

Why you want to work there

IT employees at this Madison, N.J.-based clinical laboratory know that their success directly impacts the health of patients. In particular, IT has helped develop new technologies such as e-prescribing; mobile applications like 3-D wireless software to reach physicians; and customer connectivity, including physicians, hospitals and patients. Innovation imperative: IT holds frequent tech talks on the topic of innovation and has hosted leaders from the industry to provide perspectives. Innovation workshops sparked the idea for Innovative Think Tank rooms, which include laptops, large-screen TVs, Skype capability for virtual brainstorming sessions, Wi-Fi, and lots of games and toys to spur creative thinking. Employees' wellness is important too: Through its award-winning HealthyQuest program, employees and their spouses or domestic partners have free use of the company's health risk assessment service, Blueprint For Wellness and InSure FIT test, which the company also provides commercially to other organizations. Blueprint For Wellness produces a personal assessment report detailing health risks and opportunities for improvement based on the combined results of both a survey of lifestyles and health habits and more than 30 diagnostic tests and biometric measurements for cardiovascular and other diseases. In 2009, the IT goal-sharing payout was 3.5%. Outstanding employees can also receive a salary increase of up to 5.95%. New this year: The company kicked off a green initiative, known as GreenQuest, which resulted in a carbon footprint reduction of 6%, with plans to reduce by another 5%.

Rank by company size:
Large, No. 27

Employee Statistics

Total U.S.-based employees: 43,000

Total U.S.-based IT employees: 1,710

IT employee turnover in 2009: 4%

IT promotions in 2009: 7%


Training days offered per IT employee in 2009: 3

Training budget per IT employee in 2009: $508

Women in IT

Total percentage of women within IT: 38%

Percentage of IT managers who are women: 37%

Percentage of IT staffers (non-managers) who are women: 38%

Minorities in IT

Total percentage of minorities within IT: 29%

Percentage of IT managers who are minorities: 27%

Percentage of IT staffers (non-managers) who are minorities: 29%