Best Places to Work in IT 2010 Employer Profile

No. 36

Lehigh Valley Health Network

Allentown, Pa. [Middle Atlantic]

Why you want to work there

The IT department at this health services group actually grew in size in the past 12 months, allowing the Allentown, Pa.-based company to pursue new and expanded telehealth services offered to the community and to other regional community hospitals. Community service is a big part of IT's efforts. While all events are optional, employees are encouraged to participate in activities throughout the year, usually on company time. These initiatives include staffing the local soup kitchen for multiple shifts each month, giving Christmas trees to the local Council of Churches or donating school backpacks stuffed with school supplies to disadvantaged children in the community. A "pay-to-play casual Fridays" program, where employees can pay $3 to wear jeans to work, has raised money for local charities. Salary augmentation: The company offers merit-based pay increases, project bonuses and gift cards. Training is coordinated by an education committee whose members represent all areas within IT. This group meets monthly to develop departmentwide training programs, assess skills and development activities, and support a training request clearinghouse. The IT department provides education sessions two to four times monthly on a variety of topics.

Read more about this Best Place to Work.

Rank by company size:
Medium, No. 11

Employee Statistics

Total U.S.-based employees: 9,658

Total U.S.-based IT employees: 212

IT employee turnover in 2009: 6%

IT promotions in 2009: 9%


Training days offered per IT employee in 2009: 4

Training budget per IT employee in 2009: $1,124

Women in IT

Total percentage of women within IT: 45%

Percentage of IT managers who are women: 47%

Percentage of IT staffers (non-managers) who are women: 44%

Minorities in IT

Total percentage of minorities within IT: 8%

Percentage of IT managers who are minorities: 0%

Percentage of IT staffers (non-managers) who are minorities: 10%