Best Places to Work in IT 2010 Employer Profile

No. 34

Texas Health Resources

Arlington, Texas [South Central]

Why you want to work there

The IT group has gone virtual at this nonprofit health care system in Arlington, Texas. The guiding principle for teleworking is that virtual teams are the norm and, when possible, meetings should be conducted virtually. An investment in new technology makes it possible: More than 75% of the IT group telework, helping to improve work/life balance and boost job satisfaction among employees. Another big plus: The Community Time Off program allows employees to volunteer up to eight hours per year and receive compensation for time away from work. For example, IT employees have helped out in food kitchens and built community playgrounds. The company also offers a generous tuition reimbursement program that includes spouses and dependents who are pursuing clinical degrees. Special one-time bonuses are awarded to employees who have gone above and beyond their job duties. New this year: The company has adopted a performance management process called PEAK, or Performance Excellence Acknowledgement, to reward top performers and encourage employees and supervisors to engage in open, honest, constructive dialogue to improve performance. This program consists of yearly market reviews (with pay adjustments as needed), merit reviews and performance bonuses. Under this program, employees designated as top performers -- an estimated 10% of the population -- received additional lump-sum bonuses in December in addition to annual performance increases.

Rank by company size:
Large, No. 21

Employee Statistics

Total U.S.-based employees: 18,710

Total U.S.-based IT employees: 457

IT employee turnover in 2009: 8%

IT promotions in 2009: 5%


Training days offered per IT employee in 2009: 8

Training budget per IT employee in 2009: $831

Women in IT

Total percentage of women within IT: 49%

Percentage of IT managers who are women: 59%

Percentage of IT staffers (non-managers) who are women: 48%

Minorities in IT

Total percentage of minorities within IT: 26%

Percentage of IT managers who are minorities: 6%

Percentage of IT staffers (non-managers) who are minorities: 29%